Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
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By George Ashwin, UK Channel Director at AddOn Networks
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Connectivity, Not Compute, Will Decide the AI Race. By Mahesh Krishnaswamy, Founder and CEO of Taara.
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By Sham Arora, Chief Technology Officer at Tech Mahindra.
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In this Q&A, Jamil Valliani, Head of Product for AI at Atlassian, discusses the company’s...
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At Atlassian Team '26 in Anaheim, industry leaders gathered to explore the next phase of AI, where...
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Based on an exclusive interview with Brian Duffy, Chief Revenue Officer at Atlassian, this article...
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By Andrea Pleşea, PhD, Co-founder and COO, Druid AI.
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By Maximilian Greiner, VP Product Management at Paessler.
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By Eileen Haggerty, area vice president, product & solutions at NETSCOUT.
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By Paul Inglis, Senior Vice President and General Manager at Ping Identity.
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