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IT Management + Service

NEWS

The evolving role of CISOs in the AI era

A survey of 650 global CISOs examines how security leaders are navigating AI adoption, expanding responsibilities, workforce challenges, and cross-organisational collaboration in today’s evolving threat landscape.

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BLOG

In the age of deepfakes, proving what is real matters more than detecting what is fake

By Lakshmi Hanspal, Chief Trust Officer at DigiCert.

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BLOG

AI in the SOC: why complete autonomy is the wrong goal

By Dan Petrillo, VP of Product at BlueVoyant.

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NEWS

Enterprise resilience with AI-driven enhancements in ManageEngine Site24x7

How Site24x7's new AI features aim to enhance IT operations, reduce recovery time, and ensure service compliance amidst complex hybrid environments.

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BLOG

Why agentic AI’s next challenge is making systems work together

By Karthik SJ, General Manager of AI at LogicMonitor.

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VIDEO

Spark set to revolutionise the IT service desk

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses Nexthink’s newly launched personal AI agent, powered by DEX data, which resolves common IT issues in seconds and delivers a 77% first-contact resolution rate.

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Siemens and NVIDIA expand industrial AI partnership

Siemens and NVIDIA are bringing AI into industrial processes, from design and engineering through...

Accelerating application delivery and policy management

AlgoSec’s latest product release delivers automated application connectivity and security policy...

Virtual Instruments becomes Virtana - transforming IT operations

Virtual Instruments has become Virtana, a company focused on providing customers with the...

SUSE launches cloud sovereignty assessment tool

SUSE introduces a framework to evaluate digital sovereignty gaps as per the 2025 EU guidelines.

Luminance updates legal-grade AI for enterprise contracts

Luminance's latest AI platform overhaul retains negotiation history, aiming to bridge a...

Centacare enhances disaster recovery and cyber resilience with 11:11 Systems

11:11 Systems partners with Centacare to enhance their disaster recovery infrastructure, aiming to...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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