NEWS

Zayo Europe expands network in H1 2025

Zayo Europe bolsters pan-European network expansion and workforce growth, underlining its strategic focus in 2025.

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NEWS

Solgari expands partnership with Cognizant to enhance customer engagement

Solgari and Cognizant team up to streamline procurement and deployment of customer engagement solutions via Microsoft Marketplace.

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NEWS

Nasuni unveils File IQ Premium and Ops IQ for enhanced data insights

Nasuni introduces File IQ Premium and Ops IQ, revolutionising how enterprises gain insights from unstructured and machine data.

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NEWS

Enhancing vendor access: Leostream launches new Remote Access service

Leostream introduces a secure solution for external stakeholders, ensuring safe and efficient access to IT infrastructure.

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VIDEO

Unlocking more personalised customer experiences with AI, RCS, and integrated omnichannel strategies

Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent report, the state of customer communications, which explores how brands are adapting their engagement strategies as customer expectations rise, and AI adoption accelerates globally. She explains that the businesses that lead are putting the customer at the heart of their communication strategies, letting them choose how and where they want to connect and using AI, and channels like RCS, to make...

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NEWS

Revamped CompTIA Linux+ certification exam aligns with modern IT trends

CompTIA unveils an updated Linux+ certification exam, emphasizing AI, automation, cybersecurity, and more, reflecting modern IT industry changes.

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Software leader for IT service providers also announced new partnerships, product integrations and...
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SolarWinds has launched SolarWinds® ARM following the acquisition of 8MAN, an early stage Access...
Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in...
IT leaders seek to consolidate support and services into a single vendor to achieve greater...
The most complete framework of its kind in the industry; new “Done for You” sales and marketing...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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