NEWS
The rise of the employee-centric hybrid workplace

Demand for hybrid working and employment market turbulence are changing the role of the office and the corporate technology environment, as 42% expect to change roles in the next 12 months.

Read More
NEWS
Soldo boosts secure transactions and customer satisfaction

Continuous runtime application security helps leading fintech company to reduce time spent detecting and remediating critical software vulnerabilities from days to minutes.

Read More
NEWS
Half of young tech workers have had negative industry experiences

Businesses must prioritise fostering an inclusive company culture in order to improve the professional experiences of young tech workers from underrepresented groups, new research has found.

Read More
NEWS
BSH Home Appliances Group chooses Twilio

BSH Home Appliances Group, the largest manufacturer of home appliances in Europe, will leverage Twilio Flex, a cloud-based contact centre, to revamp its entire digital infrastructure within their customer service organisation. Deloitte Consulting Spain is a consulting partner and advisor for this project to help roll out Twilio Flex in several regions, tightly integrating the cloud-based service solution within their customer care journey serving the needs of its customers worldwide.

Read More
NEWS
HCLTech to supercharge New York Giants and New York Jets fan experiences

$11.8 billion tech services company named the official digital transformation partner of MetLife Stadium, Jets and Giants.

Read More
NEWS
Customer frustration over chatbots as companies fail to test accessibility for vulnerable customers

New report finds that AI-enabled chatbots are the least satisfying customer experience and most likely to cause annoyance.

Read More
NEWS
Circular Computing launches Remanufacturing-as-a-Service

Sustainability focused tech disruptor launches ‘as-a-service’ model to tackle e-waste crisis head on.

Read More
NEWS
Decentralised IT comes under scrutiny

ManageEngine has published the findings of its latest research. It found that almost all organisations globally (94%) are on the path to decentralisation of IT. In stark contrast, however, almost a third (31%) of companies in the UK have no plans to decentralise IT.

Read More
NEWS
Modern business communications required to support hybrid work

Mitel has shared the findings of a business communications research survey conducted by analyst research firm Techaisle, which unveils crucial insights into the wide-ranging needs of organisations seeking to modernise their business communications to support hybrid work.

Read More
NEWS
Microsoft unveils new research and technology to bridge the disconnect between leaders and employees

Microsoft expands Microsoft Viva platform to connect employees to company culture, business goals and one another.

Read More
NEWS
3 out of 4 of European businesses have invested in AI for CX

75% of business executives are using artificial intelligence for customer experience (AI for CX), but only 20% of business executives rate their own contact centre as delivering industry leading CX, according to latest research by Davies Hickman for Odigo, a leading global provider of Contact Centre as a Service (CCaaS) solutions. The findings also reveal European executives see investing in cloud and AI as becoming central to CX strategy.

Read More
NEWS
Skills gap threatens digital transformation

Competing priorities and skills shortages in IoT, AI/ML data science and robotics undermine potential progress in IT/OT convergence and security.

Read More
NEWS
DX investment boosts employee wellbeing

Employees from organisations with high quality DEX report over 75% less downtime and are 30% less likely to leave their employers.

Read More
NEWS
Companies shift 'left and right' for quality, secure application code

The balance of deploying secure applications vs. time to market continues to be the biggest risk to organizations.

Read More
NEWS
Responsible AI - a top management issue

While 84% of global executives believe responsible AI (RAI) should be on top management agendas, only 25% have comprehensive RAI programs in place, as shown in a joint study published today by MIT Sloan Management Review (MIT SMR) and Boston Consulting Group (BCG).

Read More

Videos

David Craig, Iceotope CEO, shares the company’s exciting development plans, following a recent £30 million funding round. The key investment partners bring with them a range of business and technology skills which will help Iceotope to continue to innovate in the liquid cooling market.
Florian Malecki, Executive Vice President of Marketing for Arcserve, discusses the findings of the company’s recent ransomware survey, which reveals that far too many organisations are still unprepared, not least in terms of recovering lost data. The good news is that businesses do have plans to increase their data resilience investments to meet the challenges of today’s hybrid, digital workplace.
Angus Shaw, Sales Director at Brigantia Partners Limited, outlines the company’s unique approach to Value Added Distribution as it focuses on both consolidating and expanding its highly successful cybersecurity solutions portfolio, and its key vendor and Channel partner relationships.
Kevin Brown, SVP of EcoStruxure Solutions, Secure Power, Schneider Electric, explains how DCIM 3.0 could just be the magic bullet to help organisations successfully manage their increasingly complex and hybrid IT infrastructure environments.

Expert Opinions

David Macfarlane, Managing Director of Gamma - an exhibitor at Europe's #1 digital transformation expo DTX & UCX 2022 - delves into how companies can collaborate effectively within the cloud in the post-pandemic era of unified communications.
By Dan Carmel, Chief Product Officer, iManage.