NEWS
Centrica modernises applications with VMware Tanzu

VMware is empowering Centrica in its mission to help customers live sustainably, simply, and affordably by providing better visibility into the company’s cloud-native applications running on Amazon Web Services (AWS).

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NEWS
BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

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NEWS
Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the business benefits modern observability can bring. Learn about that and other key findings.

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NEWS
Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

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LogicMonitor expands to new R&D centre in Pune, India

Looks to increase company’s Indian employee base by at least 25 percent this year further establishing India as a key location for LogicMonitor’s continued growth.

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Emovis UK chooses Progress

Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue detection, response, and resolution time for 400-server environment.

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Park Place Technologies bolsters Ireland tech investment

Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.

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Apptio improves technology investment decision-making

Portfolio-wide enhancements to Business Intelligence reports, cloud optimization capabilities and agile planning enable better technology investment decisions.

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Resiliency remains elusive for many

71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit remains the primary source of disruption.

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Employees say hybrid work makes them happier and more productive

Only 1 in 5 employees feel their organisation is very prepared for hybrid working.

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Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up time lost to common IT queries.

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BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

BT’s Digital unit is working to modernise the Group’s service management with the delivery of a unified service management platform, ServiceNow.

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NEWS
Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents, and chatbots helped companies delight employees in the remote and hybrid work era.

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NEWS
Majority of CIOs want to replace current technology

Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside their traditional technology purview, such as business model transformation, corporate strategy, and sustainability.

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NEWS
Park Place Technologies launches Entuity v20.0

Upgraded on-prem solution features a streamlined user interface, server and storage management capabilities, and 90% noise reduction for customers.

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Videos

Mike McAdam, Data Centre Director EMEA, and Simon Prichard, Product Strategy Manager, both at Mitsubishi Electric Europe, explain how real-time data visualisation and smart insights can help to optimise data centre power and cooling infrastructure, before discussing the wider sustainability challenges and opportunities facing the industry into the future. They also share the company’s plans to leverage its critical infrastructure expertise to expand its presence within the data centre sector.
Piers Wilson, Head of Product Management at Huntsman Security, discusses the importance of carrying out a ransomware readiness assessment to discover any potentially costly security gaps within an organisation’s IT infrastructure. The company’s recently launched SmartCheck for Ransomware is designed to help companies fortify their cyber risk management.
Emely Patra, RVP and Head of EMEA Customer Success Strategy and Architecture at MuleSoft, discusses the findings of the company’s recently published 2022 Connectivity Benchmark report, highlighting some of the obstacles to creating fully connected user experiences, and explaining how APIs and low code tools can help to address the major integration challenges which need to be overcome as part of a successful digital transformation strategy.
Stéphane Estevez, EMEA Director of Product Marketing, Observability & IT Markets at Splunk, discusses the findings of the company’s ‘State of Observability 2022’ report. He outlines the three different stages of the observability journey, the main reasons why organisations adopt observability solutions and the main benefits of doing so. He ends up with some key observability recommendations.

Expert Opinions

Simon Spring, Operations Director of EMEA at WhereScape, discusses some of the common misconceptions surrounding data warehouses, data lakes, and data hubs, and why a proper understanding of each is key to building effective data infrastructure.
By Daniel Spicer, Chief Security Officer at Ivanti.
By Drew Firment, VP of Enterprise Strategies at Pluralsight.