IT Management + Service News Videos Expert Opinions

A major infrastructure shift is underway

Published in Cloud + MS Digital Business Infrastructure + Asset Management Infrastructure + Hardware IT Management + Service Networks + Telecoms Security + Compliance Storage + Servers Tech & Trends

AI could double the strain or solve it.

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Opportunities to optimise ServiceNow operations

Published in IT Management + Service Tech & Trends

xtype’s 2025 State of ServiceNow Operations Report identifies key optimisation areas as organisations expand their ServiceNow implementations.

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Ricoh Europe forms strategic collaboration with ServiceNow to transform customer service

Published in Digital Business IT Management + Service Vendor

Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business transformation, to deliver a unified service delivery platform. The collaboration aims to provide Ricoh’s customers and employees with seamless, intelligent and responsive digital management of...

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Teradata and ServiceNow partner

Published in IT Management + Service Vendor

New integration with ServiceNow® Workflow Data Fabric connects, understands, and activates customer data from Teradata on the ServiceNow AI Platform.

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Cloudhouse brings advanced IT governance to ServiceNow users with strategic partnership

Cloudhouse has announced its strategic partnership with ServiceNow, the AI platform for business...

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Syncro launches XMM Unified IT and Security Management Platform

Platform for MSPs simplifies IT management, strengthens security, and reduces tool sprawl.

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Tray.ai launches ITSM Agent

Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise...

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SolarWinds unveils next-generation solutions to tackle modern IT operational resiliency challenges

New capabilities integrate observability, incident response, service management, and AIautomation...

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JBS Foods expands partnership with ManageEngine

JBS Foods, a premium global food company, has expanded its partnership with ManageEngine, a...

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ServiceNow’s latest platform release adds to thousands of AI agents

Yokohama platform release includes teams of preconfigured AI agents now available for faster...

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ServiceNow and SoftwareOne form strategic partnership

Strategic collaboration combines ServiceNow’s leading AI and workflow automation capabilities and...

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DocuWare Introduces Intelligent Document Processing (DocuWare IDP)

Beacon, NY, Dec 20, 2024– DocuWare unveils its AI-powered Intelligent Document Processing...

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Puppet by Perforce: Here’s why nobody’s really ready for NIS2

Despite being published in late 2022 and coming into effect in January 2023, the second Network and...

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Diversity in tech is on the up – but there’s still more to be done

Talent and training partner, mthree, which supports major global tech, banking, and business...

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The King’s Trust selects NinjaOne

Renowned non-profit transforms and simplifies its IT operations and efficiency with NinjaOne.

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Videos

Himoinsa at DCW Frankfurt 2025 – Interview with Fernando Calle

At Data Centre World Frankfurt 2025, we spoke with Fernando Calle from Himoinsa about their presence at the event and their role in the data centre industry. Watch the full interview to hear what he had to...

Portman Partners invests in new rapid-hire recruitment service

Mike Meyer, Managing Partner of Portman Partners, and Paul Cutliffe, Managing Director of Flint DC, explain why Portman Partners, the global data centre executive search business, is making a strategic...

Ascento at DCW Frankfurt 2025 - Interview with Nicolò Morra

We caught up with Nicolò Morra from Ascento at Data Centre World Frankfurt 2025 to learn more about their involvement in the evolving data centre space. Watch the full interview to hear what he had to say.

Omega Systems aims to achieve alpha MS(S)P status

Ben Tercha, COO at Omega Systems, explains how the company’s recently announced partnership with Revelstoke Capital Partners underscores the growing demand for robust IT security solutions as businesses face...

Expert Opinions

AI Data Done Differently

By Phil Tee, EVP AI Innovations at Zscaler.

AI’s Growing Importance: Projections for What Remains of 2025

By Alex Rutter, Managing Director for AI at Google Cloud.

The rise of green data centres: Scotland’s opportunity to be a global leader

By David Ferguson, cyber development lead and head of data at ScotlandIS.

Bridging the knowledge gap: The role of data centres in shaping AI’s future

By Mark Pestridge, Executive Vice President and General Manager, Telehouse Europe.

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