NEWS
Hyper everything: how tech integration is changing customer communication

A raft of new technologies, many of which are easily integrated into existing channels, are changing the way organisations communicate with their customers. By Michael Wright, CEO, Striata

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Three Ways to Improve the Feedback Loop and Drive IT Success

IT departments need to keep their employees’ digital experience high, however gaining useful feedback about digital tools remains a big challenge. By Gavrilo Bozovic, Product Manager, Nexthink.

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NEWS
The Ethics of Synthetic Voice

Fishy Beginnings and Barber’s Appointments By Matthew Aylett, Chief Scientific Officer at Cereproc.

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NEWS
Systemic bias is not just a problem for future AI

Artificial intelligence, like any futuristic technology that’s passing from science fiction into the real world, is viewed with a mix of awe and hostility. There are those who see AI in near-messianic terms, that it will be used to tackle problems in medicine, agriculture and education and create...

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NEWS
Mastering the misconceptions of AI

This article will outline how to master the most common misconceptions surrounding AI and...

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NEWS
The Future of Factories Part One—The Intelligence Within

As a society we now expect products to be intelligent and conform to the norms that are being...

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NEWS
Solving the last mile challenges of operations noise reduction with AIOps

IT noise can be defined as any piece of information that a first responder has to deal with in...

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NEWS
What can businesses do to help reduce AI bias?

Artificial Intelligence (AI) is being lauded as the most critical trend across a number of...

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NEWS
Chatbots Lend a Helping Hand

Needless to say, the opportunities the Internet has created have been transformational for...

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NEWS
How virtual assistants will alter the way we work

The tech we use at home is slowly meeting with our workplace environments. The virtual assistant...

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NEWS
AIOps in the spotlight - Part 4

AIOps is an emerging technology which offers the promise of helping IT and data centre teams get to...

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NEWS
AIOps in the spotlight - Part 3

AIOps is an emerging technology which offers the promise of helping IT and data centre teams get to...

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Videos

Adam Salley, Sr. Director, Solutions Specialists, Kaseya, shares his thoughts on the future direction of BCDR and advice for MSPs to develop an optimised, comprehensive BCDR offering for SMBs.
Michael Anderson, VP, Business Development at Abstract Security, discusses the launch of the company’s PAINT Partner Program (Partnerships, Alliances, and INTegrations), designed to empower resellers, MSPs,...
David Rimmer, Microgrid Business Leader UK&I at Schneider Electric, outlines the ways in which data centre microgrid deployments can contribute to energy cost savings, energy resilience and independence, and...
Adam Salley, Sr. Director, Solutions Specialists, Kaseya, examines the shift to cloud workloads and as well as the importance of commercial flexibility.

News

AI and data centres demand efficiency as the Smart Energy Coalition launches global initiatives to harness energy innovation.
Barracuda Networks introduces new features to its AI-driven platform, enhancing automation and operations for MSPs.
Netwrix introduces AI and data protection enhancements to their 1Secure™ SaaS platform to combat identity-based threats.
A timely intervention by CRS Technology Consultants and N-able saved a regional CPA firm from a severe ransomware attack, ensuring rapid recovery and zero data loss.