Driving customer loyalty with artificial intelligence

By Dave Campbell, Vice President of Customer Engagement & Support at LogMeIn.

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NEWS
Turning the challenges of future cities into opportunities

Patrik Sj?stedt, co-head of Hitachi's Social Innovation Business in Europe, discusses how intelligent technology within ‘smart cities’ will bring real benefits to its citizens.

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Channel leaders optimistic of capitalising on disruptive factors

Channel leaders have identified the General Data Protection Regulation (GDPR) as the biggest...

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Digital Transformation – What Happens Next?

‘Digital workplaces are the natural conclusion’ says Jordi Suner, vice-president, product...

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Austerity revolutionising customer service delivery in local government

John McMahon, product director at IEG4, an enabler of digital services in the public sector,...

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NEWS
New Digital Business Models Create New Headaches

By Oliver Guy, Global Industry Director for Retail, Software AG.

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The generation game: bridging the knowledge gap

By Chris Ducker, Senior Director of global proposition strategy at Sungard Availability Services.

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Why modern IT must embrace social

By Gavin Russell, CEO, Wavex.

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Harder, better, faster, stronger?

When does artificial intelligence trump traditional customer service?

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Videos

DCS talks to EcoCooling at the DCA's 2025 10x10 Event
DCS talks to Piller at the DCA's 2025 10x10 Event
Will Edwards, Consultant at BCS, describes his journey from professional rugby to data centre project management, as part of BCS’s Athlete Career Transition Programme, designed to address the data centre...
DCS talks to KPMG at the DCA's 2025 10x10 Event

News

Unveiled at the RSAC™ Conference, the 2025 LevelBlue Futures Report finds only 29% of executives are prepared for AI-powered threats, despite nearly half believing they will happen.
New Cisco innovations address the complexities for security professionals to embrace the AI era in today’s dynamic threat landscape.
Datacloud Global Congress is the leading annual gathering for decision-makers across the digital infrastructure ecosystem.
Managed workplace services (MWS) provider cuts IT set up time and boosts productivity for the exclusive British car manufacturer.