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What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

North-East ideally placed to deliver digital infrastructure for an AI-fuelled digital future - Part 2

Following on from our highly successful North-East data centre roadshow, which took place in Newcastle earlier this year, we keep the region’s data centre conversation going, as Mike Hoy, CTO at Pulsant, Zac...

AI continues to shape data centre design and operations innovation - Part 2: Energy & infrastructure

Stefano Mozzato Vice President of Marketing, EMEA, discusses the findings of the Vertiv Frontier report, which details the technology trends driving current and future innovation, from powering up for AI, to...

How real cyber crises expose hidden organisational weaknesses

In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...

News

Wasabi Impact Circle for sustainable cloud solutions

Wasabi Technologies launches the Wasabi Impact Circle, helping partners track and mitigate carbon emissions linked with cloud storage, supporting their customers' sustainability goals.

Supermicro reveals AI-optimised edge computing solutions with intel collaboration

Supermicro expands its AI edge computing solutions with Intel's advanced technologies, aiming to provide scalable, cost-effective, and energy-efficient AI infrastructure across various sectors.

Navigating the shift in AI automation strategies between the UK and US

UK's pragmatic approach to AI automation prioritises pre-built solutions over bespoke development, contrasting with US's costlier custom-centric strategy. Structural market dynamics underpin this shift.

Colt DCS highlights emissions progress and updated design approach

Colt Data Centre Services said it reduced emissions in 2025 and is using whole-life carbon analysis and updated design standards to improve efficiency, reduce embodied carbon, and support its net zero and SBTi...

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