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Videos

What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

High AI adoption, but limited readiness across Asia

Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...

Hybrid world promises true PUE

Peter Griffiths, Founder and Chairman of Argyll Data Development, argues that the energy efficiency debate should move beyond making existing data centres marginally more efficient and focus instead on how AI...

AI continues to shape data centre design and operations innovation - Part 1: AI impact

Stefano Mozzato Vice President of Marketing, EMEA, discusses the findings of the Vertiv Frontier report, which details the technology trends driving current and future innovation, from powering up for AI, to...

News

MCIM reveals operational audits for enhanced colocation efficiency

MCIM has introduced Operational Audits to help colocation providers improve operational readiness and pinpoint hidden risks.

Cequence adds new capabilities for bot detection across digital channels

Cequence has introduced Intent Graph and Biometric Check to help identify automated threats across web, mobile, API and agentic AI environments, as attackers increasingly move beyond traditional client-side...

Cohesity reveals Maestro for AI-powered data security

Cohesity has introduced Cohesity Maestro, a new platform built on the Model Context Protocol (MCP) that enables AI-driven access to cyber resilience tools, telemetry, and data security capabilities across...

IBM’s Apptio updates Financial Intelligence tools with new AI-driven capabilities

Apptio has introduced new features, including Conversational Insights, aimed at improving visibility into IT and cloud spending by combining cost, consumption, and operational data to support financial...

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