Expert Opinions

Join the Tag team – how to optimise tagging policies for the cloud

Published in Cloud + MS Infrastructure Platform Security Storage

Think of the cloud as a serviced apartment: your business’s fully-managed home on the internet. While the cloud provider is responsible for everything from the underlying architecture to physical security, accessibility and maintenance, the tenant is responsible for their own possessions – in...

NEWS

What bots can learn from customer service agents

Published in Datacentre + Network Security Security + Compliance

Technology is one of the few things in life we expect to just work. This is especially true when it comes to artificial intelligence (AI), which is a driving force behind today’s digital transformation. According to recent KPMG research, enterprises will spend an estimated £177 billion on...

NEWS

Disaster recovery is dead

Published in BC/DR Storage + Servers Storage Technology

We live in fast times. So fast in fact that a recent Google study showed that over half of users will abandon a website if it takes longer than 3 seconds to load. Any online business knows if the website goes down, users will simply check out the competition and get the product/service they want...

NEWS

Bridge the IT skills gap

Published in AI Everything AI

Artificial intelligence (AI) hasn’t always had favourable representation in pop culture. In Stanley Kubrick’s 2001: A Space Odyssey (1968), homicidal supercomputer Hal demonstrated how AI could surpass the intelligence of a human — and for humans, the results weren’t so great. In reality,...