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Masergy launches AI-powered Intelligent Virtual Agent

Natural language processing coupled with predictive analytics serve as key drivers to meaningful customer experiences.

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SAS to invest $1 billion in AI

Commitment includes new advanced AI technologies and solutions & AI Accelerator Programme offering skills and support.

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New collaboration between Deloitte France and Dataiku

Deloitte France has announced a new partnership with Dataiku, aiming at transforming the consulting field and solidifying the path to Enterprise AI for their clients.

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Fewer than 50% of enterprises have deployed intelligent automation technology

86% of IT executives surveyed believe human work, AI systems, and robotic automation must be well-integrated by 2020 -- but only 12% said their companies do this really well today.

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Conversational Banking with Amelia, the most human AI

1Bank reinvents customer service for financial institutions by providing an intelligent, cognitive, conversational banker that understands the customers’ digital needs and expectations.

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BlackBerry Cylance delivers first proactive behavioral analytics solution with CylancePERSONA

BlackBerry Cylance has introduced CylancePERSONA, said to be the first proactive, native AI behavioral and biometrics analysis solution for the security industry.

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Dataikuhas launched its new initiative aimed at putting AI tools and skills behind non-profit...
Study reveals that the majority of contact centres plan for AI to augment agents.
Infosys has launched Infosys applied AI to help enterprises adopt a comprehensive approach and...
Unified cloud native application and infrastructure observability improves cross-team collaboration...
To maximise value, organisations must balance the capabilities of AI against consumers’ societal...
Aqilla has launched its new SmartAI feature within its finance and accounting software. SmartAI has...
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