NEWS

Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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The Institution of Engineering and Technology (IET) has joined the line-up for this year’s Smart...
Tridium and BACnet devices make up 65% of unprotected SCADA devices due to being frequently...
Wireless Logic, a global leading IoT connectivity platform provider, is further strengthening its...
74% of businesses that use IoT say that non-adopters will have fallen behind rivals within five...
Ericsson Connected Vehicle Cloud (CVC) platform with global operational support to benefit Volvo...
Real-time data tracking could spell the end of food lost or wasted in transit.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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