AI

Consumers confused by mobility jargon

Published in Digital Business Everything AI Internet of Things

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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Customer experience is now the top priority for quality assurance

Published in Digital Business Everything AI Internet of Things Machine Learning Orchestration + Management Tools Robotic Process Automation

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Cisco study predicts dramatic changes in IT operations

Cisco has launched its new IT Operations Readiness Index revealing how data is transforming the way...

Insecure IoT?

Report reveals a 700% increase in IoT-specific malware and the ‘chattiest’ IoT devices.

Critical infrastructure at risk

Tridium and BACnet devices make up 65% of unprotected SCADA devices due to being frequently...

Verizon Business to accelerate IoT solution creation and deployment with Microsoft Azure

Verizon Business plans to simplify and accelerate end-to-end IoT solution creation by providing all...

Ericsson lays out vision for cellular IoT

Outlines evolution of cellular IoT in four segments leveraging new capabilities with 4G and 5G to...

IoT partnership

Collaboration makes it easier for customers to deploy Internet of Things (IoT) solutions across...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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