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Automation is making work 'more human', research reveals

Academic research shows that organisations augmented by automation technologies are 33% more likely to be 'human friendly' workplaces, in which employees are 31% more productive.

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NEWS

Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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IEEE highlights importance of AI, ML, 5G and IoT

Chief information officers and chief technology officers surveyed on 2021 opportunities, challenges...

IoT technology used to study cliff stability at Tutankhamun’s tomb

IoT technology is preserving Ancient Egypt’s heritage under a geological research project to...

Eurotech and Software AG forge partnership

Software AG and Eurotech have announced a new collaboration in which Eurotech’s latest release of...

Traxens joins European DataPorts project

H2020 program will boost transition of European seaports from connected and digital to smart and...

Permanent roaming - a barrier to IoT success

Complexity and the reluctance of operators and regulators to support permanent roaming means...

Smart Buildings Show 2019 opens for registration

The UK’s cornerstone Smart Buildings event is back with more visitors, more stands and more...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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