Corresponding 2024 Summer Release free webinar offers in-depth Insights and Interaction Summary product demonstrations.
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ServiceNow service management capabilities to be extended to all BT Group units .
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To solve for rising IT costs, IT and finance leaders collaborate to scrutinise technology spend and ensure budgetary and business goals are met.
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AI Storage as-a-Service and other solutions showcased at //Accelerate deliver the best foundation for AI and cyber resilience.
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NICE has published the 2024 International Happiness Index, its inaugural research which highlights the opportunity gap between consumer demands and what businesses are delivering when it comes to CX. The index found most consumers believe if organisations leverage digital and AI solutions in customer service, it can close the gap and make them happier and more loyal consumers.
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More than 69% of executives expect to spearhead their organisation’s AI efforts.
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