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Is your automated technology a threat to customer relationships?

We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication with the customer is making their journey much more efficient and streamlined. But is that really the case or are companies just putting a barrier between them and their customers? By Neil Hammerton,...

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NEWS

Simplifying the AI data centre?

DataDirect Networks is teaming with NVIDIA to transform data centers with storage and compute solutions that are fully integrated and optimized for AI and deep learning (DL) workloads.

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Dataiku launches the Enterprise AI Lab

Dataiku, the centralized data platform that powers self-service analytics and machine learning operationalization in businesses worldwide, has launched the Enterprise AI Lab, a new service that pushes the boundaries of innovation to promote the wider proliferation and more creative use of AI in the enterprise.

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NEWS

Make IoT data actionable

Splunk has introduced Splunk for Industrial IoT, Splunk’s first Internet of Things (IoT) solution. Splunk Industrial IoT combines the power of Splunk® Enterprise, the Splunk Machine Learning Toolkit, and Splunk Industrial Asset Intelligence (IAI) to provide a simple view of complex industrial data, helping industrial organizations minimize downtime, shift operations from reactive to proactive and save money.

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AI-assisted predictive maintenance for petrochem plants

Hitachi has now started offering a predictive maintenance service for petrochemical plants. It makes use of artificial intelligence (AI) to automatically classify and analyze the petrochemical plant's operation status in preparation for the real-time detection of changes in conditions and abnormalities that may be signs of failure.

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NEWS

Mixed reception for robots

UK workers believe robotic process automation (RPA) will deliver better job opportunities in the future, but better understanding is required to avoid inhibiting adoption.

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New Versal AI Edge ACAP series delivers AI-enabled intelligence for automotive, robotics,...
Businesses continue to grapple with IT recruitment and training challenges as they seek to keep up...
Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.
Australian Government cloud host gains clarity and insights in IT performance in geo-resilient data...
Together, they will play a key role in designing and scaling tailored metaverse solutions for...
Teneo has launched two new solutions that harness the power of deep learning and behavioral AI,...
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Docker on IoT devices

Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.

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