DPD delivers self-service future with Sunrise Software IT Service Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

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Latest release creates easier, more cost-effective path for users migrating from vSphere...
ExtraHop has formed a partnership with ION-IP, a specialist in network and application...
Best practice customer contact solution, based on Avaya and Verint technology, set to realise...
GasTerra , an international operating trade organization in natural gas, and Atos have extended...
Cisco is to acquire AppDynamics, Inc., a privately held application intelligence...
Two-thirds of European IT departments do not fully understand the needs of their organisations.
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How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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