DPD delivers self-service future with Sunrise Software IT Service Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

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Appian is to work with Queensland University of Technology (QUT), a major Australian university,...
“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.
Citrix appoints Sherif Seddik as managing director and vice president for Europe, Middle East and...
Ipswitch has introduced WhatsUp® Gold 2018 with major enhancements, including performance...
Hundreds of enterprises now have used Red Hat CloudForms to manage and provision their on-premise...
Cirba has extended the real-time optimisation capabilities in Densify.com, its hybrid cloud...
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How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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