Digitalisation World

DPD delivers self-service future with Sunrise Software IT Service Management

Published in Digital Business ICT Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

Appian helps University of Wollongong streamline the international student journey

The Appian platform automates and digitises study abroad and exchange applications.

Sohonet selects Opengear to add resiliency to its network

World’s largest independent media networks pick ACM family for smart-out-of-band connectivity.

Visibility platform enhancements

Enhancements to SevOne Platform unlock business agility in managing across networks, data centers,...

CA Technologies launches Microservices solution

CA Technologies has introduced new solutions and capabilities within its API Management portfolio...

Cherwell Software goes global

Cherwell Software has introduced a new release of its flagship product, Cherwell® Service...

Security enhancements

Atera, developer of the cloud-based IT automation platform that combines Remote Monitoring and...

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How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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