DPD delivers self-service future with Sunrise Software IT Service Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

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Two-thirds of European IT departments do not fully understand the needs of their organisations.
SolarWinds has published the findings of its Little-Known Facts survey. The results...
Rackspace has signed an agreement to acquire TriCore Solutions, a leader in the management of...
Mowlem will be responsible for driving Rubrik’s global product vision, design and development,...
Cherry Health, the largest federally qualified health center (FQHC) in Michigan, has optimised...
ExtraHop has released ExtraHop 6.0. With this release, ExtraHop delivers what it says is the...
Latest Video

How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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