DPD delivers self-service future with Sunrise Software IT Service Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

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CAST brings more than 25 years of excellence in software quality to help CIOs measure and...
New BSA survey finds that 54% of CIOs list lowering security risks as the top reason for...
Ongoing contract comes after a successful project to streamline the Council’s licensing estate.
Appian has unveiled the latest version of its leading BPM and Case Management platform. The new...
New Digital Effectiveness Index reveals companies with successful digital transformation...
SolarWinds has unveiled a wave of updates to the SolarWinds® Orion® Platform and...
Latest Video

How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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