Digitalisation World

DPD delivers self-service future with Sunrise Software IT Service Management

Published in Digital Business ICT Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

AppDynamics introduces European software-as-a-service offering

With AppDynamics European SaaS, European enterprises can drive their business performance with...

Hamilton Health Sciences selects Axios as ITSM partner

Hamilton Health Sciences (HHS), the only hospital system in Ontario, Canada, providing specialty...

Riverbed steers Maersk on its digital journey

Application, network and end user performance monitoring sets a solid foundation for Maersk...

Worldwide application infrastructure and middleware market grew 12 per cent in 2017

A significant shift toward digital business models that harness technology trends such as cloud...

Senior management have unrealistic expectations about IT downtime

Report identifies gap between IT and senior management expectations.

South Africa’s DFA automates and virtualises service offerings

Streamlines and accelerates service delivery across existing multi-vendor network.

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How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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