Digitalisation World

DPD delivers self-service future with Sunrise Software IT Service Management

Published in Digital Business ICT Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

Tieto signs outsourcing agreement with insurance company Folksam

Folksam and Tieto continue to develop their partnership with an outsourcing agreement under...

Rackspace to acquire TriCore Solutions

Rackspace has signed an agreement to acquire TriCore Solutions, a leader in the management of...

Anaplan adds data integration and visualisation choices

Partnerships with industry leaders Informatica and Tableau enhance planning and performance...

Infoblox appoints Brad Bell as Chief Information Officer

Infoblox has appointed Brad Bell as chief information officer (CIO) of Infoblox. Bell will...

Bank of Ireland transforms IT service delivery with ServiceNow

Premier Irish bank improves governance and control for complex, multi-provider environment.

Enterprise teams and IT suppliers are not adequately prepared to address mission-critical software failures

More than two-thirds of customers (68%), surveyed by Freeform Dynamics, feel the use of ‘record...

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How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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