DPD delivers self-service future with Sunrise Software IT Service Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

Read More

Utility company switches to ITIL principles with self-service to embed best practice service...
Latest SUSE Rancher release is now available to help customers better manage their growing...
CA Technologies' CEO Mike Gregoire opened CA World ’15 by focusing on the changing timescales...
Apptio has introduced its new cloud spend optimisation application – Apptio Cloud Cost...
Infoblox has appointed Brad Bell as chief information officer (CIO) of Infoblox. Bell will...
New advanced analytics solution gives integrated view of cloud, on-premise and mobile usage to...
Latest Video

How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

Read more