DPD delivers self-service future with Sunrise Software IT Service Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

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Asset purchase will enable COBOL to Java migration and web interface for new and existing customers.
Infoblox has appointed Brad Bell as chief information officer (CIO) of Infoblox. Bell will...
Finland’s leading non-profit ICT services provider switches to Opengear Smart Out-of-band...
Telecom leader reduces cost and time to market of new services while simplifying the development...
With this project, to be implemented in all the countries where the company operates,...
Amdocs to contribute key modules to OpenECOMP to help accelerate the industry uptake of common SDN...
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How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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