Digitalisation World

DPD delivers self-service future with Sunrise Software IT Service Management

Published in Digital Business ICT Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

Hamilton Health Sciences selects Axios as ITSM partner

Hamilton Health Sciences (HHS), the only hospital system in Ontario, Canada, providing specialty...

Savvius launches OmniPeek 9.1

OmniPeek® 9.1, best-in-class network analytics software for performance and troubleshooting,...

Standard Life implements Cloud-based next-generation IT infrastructure

Cognizant has helped Standard Life, with its 4.5 million customers, implement next-generation IT...

UK investment in analytics to double to nearly ?25bn

UK businesses are spending ?12bn annually on advanced analytics compared with ?58bn in the US,...

Ipswitch extends application and infrastructure visibility and control

Ipswitch expands the industry’s most customer-friendly pricing model to include Application...

Advancing application security, management, and orchestration

Industry-leading service programmability promotes flexible deployment capabilities, policy-based...

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How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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