Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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From 1-100Gbps, C4L’s colocation and connectivity services are backed by a secure network...
IBM inventors have patented a technique that enables cloud computing data center operators to...
451 Research is pleased to announce the hiring of two new members to its growing analyst team:...
Atcore, the market leading travel technology business has chosen leading data centre specialist...
Europe’s largest cloud services platform adds new IaaS location to meet customer demand.
In an option agreement with Haugaland Business Park, Green Mountain secures 50.000 m2 of land in...
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The most secure data centre in Scandinavia?

Hidden deep in a mountain, Green Mountain’s data centre is cooled by the cold waters of a Norwegian fjord. Working with nature, Green Mountain is saving energy and protecting the environment — leading the way to cutting data centre energy use by a third.

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