Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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Rackspace has announced an enhanced strategic, channel relationship with cloud provider Amazon...
SSE Enterprise Telecoms has ordered a new fibre route in order to connect its 12,000km UK-wide...
Nutanix has published the healthcare industry findings of its second annual Enterprise Cloud Index...
InTechnology has boosted its presence in the retail sector by winning a managed services and...
Colt’s Optimum services support rapid expansion for Source, an exchange traded product...
NGD completes new build for another major US Bank.
Latest Video

The most secure data centre in Scandinavia?

Hidden deep in a mountain, Green Mountain’s data centre is cooled by the cold waters of a Norwegian fjord. Working with nature, Green Mountain is saving energy and protecting the environment — leading the way to cutting data centre energy use by a third.

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