Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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Mit Remote Background Management können MSPs ihren Kunden einen unterbrechungsfreien Service...
Sixty per cent of UK small and medium-sized enterprises (SMEs) are already using cloud-based...
The Norwegian colocation provider, Green Mountain, recently opened their latest expansion at their...
Global Switch, the leading owner and operator of large scale, multi-tenanted, carrier-neutral data...
Klarna, one of Europe’s fastest growing companies and a leader in online payments, has...
Microshare Inc., a leader in workplace building solutions like contact tracing, predictive...
Latest Video

The most secure data centre in Scandinavia?

Hidden deep in a mountain, Green Mountain’s data centre is cooled by the cold waters of a Norwegian fjord. Working with nature, Green Mountain is saving energy and protecting the environment — leading the way to cutting data centre energy use by a third.

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