Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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CloudBees, Inc. has announced the release of Jenkins Operations Center by CloudBees, a new product...
RETN, a fast-growing international network service provider connecting 36 countries on 3...
IT services provider Ocean Intelligent Communications and central London data centre City Lifeline...
Node4, the Cloud, Data Centre and Communications specialist, has announced a major expansion to...
IndependenceIT has boosted cloud infrastructure options for enterprises and service providers with...
Infosys has announced a global partnership with Huawei, a leading global information and...
Latest Video

The most secure data centre in Scandinavia?

Hidden deep in a mountain, Green Mountain’s data centre is cooled by the cold waters of a Norwegian fjord. Working with nature, Green Mountain is saving energy and protecting the environment — leading the way to cutting data centre energy use by a third.

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