Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Research from Ensono and Wipro, conducted by Forrester, has found that 50 per cent of enterprise...
 IT outsourcing increases as organisations test new technology as economy improves.
F5 Networks has announced a definitive agreement under which F5 will acquire all issued and...
Open high-productivity application platform (PaaS) from OutSystems speeds delivery of new...
Europe’s largest cloud services platform adds new IaaS location to meet customer demand.
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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