Monetisation, or spam?

Directly.me’s new search engine is either a genuinely new way for businesses and individuals to monetise their knowledge and contacts, as well as generate new business

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Blur Group gets recommending

No, not that Blur: but this one is aiming to build the tools, such as this new recommendation engine, that will help grow the new sector of social-commerce

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Searching for the integration solution

Ontology’s semantic search tools could short circuit the need for many integration projects, and putting appropriate data together is the ultimate goal

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FitFlop selects Sunrise Software to step up social media communication and enhance customer service

Sunrise Software says that FitFlop, creators of biomechanically engineered footwear, has selected its flagship product, Sostenuto, to create a new streamlined Customer Service Desk facility. Scheduled to go live in April 2013, the Sostenuto platform will give FitFlop a future-proof system that will support the company’s ambitious plans to increase customer interaction through social media networking sites. Sostenuto will provide a streamlined Service Desk for both external customers and...

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Tibco tools up for CEM

Customer Experience Management is one of the ultimate services IT can deliver to any business, as it covers all aspects of the relationship: good, bad or indifferent, between a business and its customers, and Tibco is closer than most to delivering it should it choose to acknowledge the fact

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North West and Midlands sites add further 8MW capacity to UK’s fastest growing regional edge data...
Maintel, the cloud and managed services company, working in tandem with Avaya, a global leader in...
Over 10,000 students now able to benefit from mobile learning and ‘Bring Your Own...
World leader in computational fluid dynamics now offers flow simulation and analysis with zero...
Increasing business productivity, followed closely by growing the business, are the main...
Rackspace Technology has completed work with Tessitura Network, an enterprise CRM for performing...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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