Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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Clavister’s virtual NGFW service gives data centre hosting providers new revenue streams,...
TrendMiner offers an intuitive self-service analytics platform for time-series-based data.
A survey of 400 data professionals across the US and Europe by Dataiku has revealed significant...
CSP becomes the first practice management software provider to lawyers to achieve certification.
First in the industry to realise Lakehouse vision, Databricks delivers up to 9x better...
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Maximizing Your Quality of Life with Genomic Data

Meet Hakon Gudbjartsson, PhD, WuXi NextCODE CIO, and Data Visionary. Learn how Dr. Gudbjartsson is helping organizations use data to improve the health and quality of life of people around the world.

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