Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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New functionality unlocks real-time AI-powered insights to drive better digital business results.
Aims to reinvent how SMEs buy and manage IT.
MoneySuperMarket.com (MSM), one of the UK’s largest price-comparison websites with revenues...
New research report from EPiServer reveals disconnect between perceived value of marketing and IT...
Nuix and big data analytics company Teradata have formed a partnership to integrate Nuix’s...
Enriched historical, real-time and predictive analytics functionality.
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Maximizing Your Quality of Life with Genomic Data

Meet Hakon Gudbjartsson, PhD, WuXi NextCODE CIO, and Data Visionary. Learn how Dr. Gudbjartsson is helping organizations use data to improve the health and quality of life of people around the world.

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