Digital Transformation driving the need for digital workforce management solutions

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

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Watsonx AI and data platform to include new generative AI models and enhancements designed to help...
Dun & Bradstreet reveals businesses are increasingly concerned about protecting customer data, with...
Acquisition will enable the Group to further support clients in unlocking new value creation from...
Talend, Snowflake Computing, and Datalytyx have unveiled a new Platform as a Service designed to...
More than 87 per cent of organisations are classified as having low business intelligence (BI) and...
Data leaders recognise the need for flexible, department-specific governance to navigate the...
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How to Turn Data into Business Value

Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.

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