Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to embrace IT services supplied through SMEs says Peter Groucutt, managing director of Databarracks. This is following comments that small firms are apparently unable to effectively support the IT capabilities of government departments. Recently, Vince Cable, business secretary, and Ed Davey at the energy department, revealed to the prime minister that government departments are at a virtual...

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Volta announces C4L PoP

C4L chooses Volta to expand their private fibre-optic 1-100Gb coreTX network in Central London.

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LDeX Group makes plans to enhance connectivity offering with the addition of a LINX virtual PoP

LDeX Group plans to enhance its connectivity offering with the addition of a virtual PoP from the London Internet Exchange (LINX). LINX intends to build a transmission point of presence at the group's London based LDeX1 datacentre facility which will be connected back to a LINX edge switch at Interxion.

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Ipanema Technologies announces its new Cloud Application Management solution.
A phased replacement of near end-of-life condensers with new improved energy efficient technology...
VIRTUS Data Centres Ltd. will expand its global IP backbone infrastructure (AS1299) into...
Partnership is key to successful replacement of BSkyB’s ageing data centre asset management...
Former Colliers International, Digital Realty and Data4 Services execs join growing European team...
Schneider Electric has introduced an 'industry-first' guide to addressing new physical...
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Australian fish farm undergoes IT upgrade by investing in edge infrastructure

Australian fism farming company Tassal looked at harnessing IT to make its business of growing salmon more sustainable and cost-effective. It invested in an integrated IT solution powered by Vertiv and Dell EMC for its business in Tasmania.

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