NEWS

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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NEWS

Orbus Software and Lucid Software partner

Combining iServer365 and visual diagramming enables faster data-driven decision making.

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NEWS

Data access challenges thwarting European CEOs’ aims to become data-driven intelligent organisations

62% of European organisations have issues leveraging their data due to the lack of proper data access governance.

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NEWS

Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.

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NEWS

Majority of IT professionals investing just 20% of their budget in IT management

SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

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NEWS

Customer behaviour is at centre of digital strategy

Exclusive data reveals digital strategy focus for the next 12 months for leading brands.

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A new survey commissioned by Expereo exposes the true roadblocks to UK AI plans - poor...
New global index gives strong smart city scores to the UK for parking innovation, clean vehicles,...
Almost half (45%) of workers say their workload has increased significantly in the past year, as...
Non-value-added tasks prevent the strategic analysis CFOs need for better decision-making.
Global businesses have seen cyber-attacks rise as the world continues adjusting to remote working...
The Digital Life Index Report reveals YouTube as the dominant resource for consumers to adopt new...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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