NEWS

SAP supports ESG goals

Majority of organisations say ESG factors will influence their future technology buying decisions.

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NEWS

Ecommerce businesses losing at least 10% in revenue due to downtime and website performance issues

Box UK survey finds 88% of ecommerce leaders concerned about technical debt following “kneejerk” digitalisation.

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NEWS

Decision makers too reliant on gut feeling?

According to a new report from Arelion (formerly Telia Carrier), a third (32%) of business leaders admit that over 50% of their decision-making process is based on emotional response or ‘gut feel’ when choosing a network provider. Decision-makers in the US are particularly driven by emotion, with 46% attributing over half of their decision-making processes to it. The survey was conducted in the US, UK, France and Germany, and the report “The Quest for Network Quality in 2022” provides...

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NEWS

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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NEWS

Orbus Software and Lucid Software partner

Combining iServer365 and visual diagramming enables faster data-driven decision making.

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NEWS

Data access challenges thwarting European CEOs’ aims to become data-driven intelligent organisations

62% of European organisations have issues leveraging their data due to the lack of proper data access governance.

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New mobile functionality within Civica’s Collision Reporting and Sharing System (CRaSH) will...
SDL has announced its Five Future States of Content, a series of disruptive content trends for...
Machine learning and automated decision-making is acknowledged as the future of retail, but...
NOS, the biggest communications and entertainment group in Portugal, has selected Entuity...
New research shows that security concerns linked to hybrid working are having a negative impact on...
Deutsche Bank and HCL to build cloud-based digital cheque platform.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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