NEWS

Omnitude and Williams Martini Racing announce new partnership

Williams Martini Racing is partnering with Omnitude to look at how blockchain technology can become a crucial tool within a Formula One team.

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Eggplant deepens AI test automation capabilities

New capabilities further perfect the ability to blend human expertise with AI-powered insights to optimize testing.

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Poland banks on blockchain

Polish Credit Office, the largest credit bureau in CEE, commits to implementing Billon blockchain for storage and secure access to sensitive customer information.

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Customer service is key

NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

A new service and digital strategy to transform MTU’s global customer support.

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Automation accepted in the workplace

The results of a large-scale study of more than 36,000 consumers in 18 countries by Verint® Systems Inc., and carried out in partnership with Opinium Research LLC, reveals that more than 70% of consumers stated there has been an increased use of automation technology—such as artificial intelligence (AI) and robots—in their workplaces.

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Delivering a multi-million pound digital transformation project.
Two-thirds (66%) of UK consumers would choose text-based channels over speaking with a live...
New research from IDC and Micro Focus forecasts that global business is approaching a digital...
Proact is one of three companies awarded a framework agreement for storage solutions...
Mitel has shared the findings of a business communications research survey conducted by analyst...
Thales, a leader in critical information systems, cybersecurity and data security, says that the...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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