NEWS

Centrica selects Cognizant

Cognizant has been selected by Centrica, an international energy and services company, as a strategic partner to deliver end-to-end digital assurance as-a-service across Centrica’s technology landscape and enhance the efficiency, reliability and user experience of Centrica’s web and digital applications and smart devices.

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NEWS

The human touch - still valued

Four out of five prefer that human customer service interactions remain a part of customer service.

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Public sector organisations miss the opportunity of cloud to support digital transformation

Research reveals majority of public sector executives see digital transformation as the biggest challenge of the coming year, but fail to prioritise cloud initiatives.

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NEWS

Critical IT events cost millions

Splunk has published the results of new research in a report titled “Masters of Machines III—Mitigating the Impact of Critical IT Events”, from analyst firm Quocirca. Findings show that the average European organisation loses millions of pounds/euros every year from an average of three critical IT events (CIE) per month (36 per year), with each CIE costing on average ˆ115,034/?88,488. A CIE occurs when a business application or infrastructure is down or has a malfunction....

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NEWS

IT leaders must shadow their business more closely to reduce Shadow IT

Communication, awareness and flexibility key to reducing Shadow IT risk.

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InvestCloud works with PwC

PwC will distribute InvestCloud’s Digital Applet Platform globally using patented Programs-Writing-Programs (PWP) technology.

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NTT DATA UK&I has produced The Blueprint Two Foundational Playbook for Managing Agents on behalf of...
All sectors have progressed on their digital transformation capabilities with Covid-19 being the...
PwC, Cognite, and OutSystems have formed a strategic partnership to deliver unprecedented digital...
IT is now an innovator as well as a caretaker in mid-market organisations, but increased pressure...
AVEVA has partnered with Vulcan Energy Resources and Oxford Quantum Circuits to advance business...
Germany's tech market will likely contract by roughly 5%, while France and UK's could fall by 8–9%
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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