Organisations that don’t embrace digital customer engagement channels – that’s web chat, social media, SMS, smart phones and mobile applications, and even video - into their engagement strategies within the next two years, are likely to see their customers jump ship to competitors that do. In fact, the digital customer engagement revolution is here, and is forcing organisations to adapt their customer service strategies, or die. That’s according to new research published...
Read MoreServer-Side Storage Intelligence has become a major presence in virtualised data centres, with PernixData selling more FVP software in the first twelve months of shipping than any enterprise infrastructure software company to date. The company is expanding its storage intelligence solution with more enterprise-class features, including DFTM-Z adaptive compression, intelligent I/O profiling, and Role Based Access Control (RBAC). These new features make it even easier to decouple storage...
Read MoreNetApp, Inc. has introduced new software and solutions for hybrid IT deployments that improve data backup and recovery times and give customers more control over how, when and where they store their data throughout its lifecycle.
Read MoreDell XC Series of Web-scale Converged Appliances expands to offer customers a broader range of hyper-converged solutions for virtualized workloads.
Read MoreManaged Services provider, Calyx, has been made a NetApp Gold Partner after just one year with Silver status.
Read MoreNode4’s Mark Wilson has been honoured as a VMware vExpert for a second successive year. Only 1,039 individuals hold the prestigious VMware vExpert 2015 award worldwide. Each individual has been selected by a panel of judges as someone who demonstrates significant contributions to the technology community and a willingness to share their expertise with others.
Read More