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Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI...

Climate control solutions for historic London bank

A case study outlining ICS Cool Energy’s approach to addressing a cooling failure at a London...

Security fears and inadequate infrastructure investments shake IT confidence

Intermedia releases its inaugural IT Confidence Index.

Malware-delivering cloud apps nearly tripled in 2022

401 distinct cloud apps shown to deliver malware; Microsoft OneDrive delivered 30% of all cloud...

Passwords past their usefulness?

Poll of attendees finds that additional authentication methods and security controls moving...

Companies continue with cloud despite security blind spots

New report finds 100% of companies have experienced a security incident, but continue to expand...

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Case Study: @nifty Delivering IT Security to Their Customers with Kaspersky

NIFTY Corporation is one of the leading Telecoms and Internet Service Providers in Japan, supplying high-speed broadband connectivity to more than 1.39 million broadband users. Providing robust security for the many subscribers to its online services is very important because repeated security breaches or loss of service may result in customers suffering damage or losses - and ultimately leaving NIFTY and moving to competitors' services.

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Security + Compliance