NEWS

Engage digitally, or die!

Organisations that don’t embrace digital customer engagement channels – that’s web chat, social media, SMS, smart phones and mobile applications, and even video - into their engagement strategies within the next two years, are likely to see their customers jump ship to competitors that do. In fact, the digital customer engagement revolution is here, and is forcing organisations to adapt their customer service strategies, or die. That’s according to new research published...

Read More

Resilient Systems expands in EMEA

Senior hires, including Paul Ayers as General Manager EMEA, and opening of a European HQ will support growing demand for incident response solutions.

Read More

BMC and Qualys join forces to improve enterprise security

Integrated solution combines BMC BladeLogic and Qualys Vulnerability Management to quickly identify and remediate threats and boost collaboration between Security and IT Operations teams.

Read More



Puppet has introduced Puppet Comply, a new product built to work with Puppet Enterprise aimed at...
Manufacturing, finance and healthcare industries hit hard as attackers take advantage of global...
Just 1 in 5 respondents considers their organization’s approach to cyber to be effective.
Adds single-sign-on and adaptive multifactor authentication capabilities to renowned enterprise...
Trustwave has released the 2019 Trustwave Global Security Report, which reveals the top security...
Only 38% of CISOs across EMEA believe their cyber resilience state is mature, according to new...
Latest Video

Case Study: @nifty Delivering IT Security to Their Customers with Kaspersky

NIFTY Corporation is one of the leading Telecoms and Internet Service Providers in Japan, supplying high-speed broadband connectivity to more than 1.39 million broadband users. Providing robust security for the many subscribers to its online services is very important because repeated security breaches or loss of service may result in customers suffering damage or losses - and ultimately leaving NIFTY and moving to competitors' services.

Read more