Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to embrace IT services supplied through SMEs says Peter Groucutt, managing director of Databarracks. This is following comments that small firms are apparently unable to effectively support the IT capabilities of government departments. Recently, Vince Cable, business secretary, and Ed Davey at the energy department, revealed to the prime minister that government departments are at a virtual...

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FlexPod passes $3 billion in joint sales

FlexPod shipments growing 81 per cent annually to more than 4,100 customers across 100 countries.

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NCSA builds high-performance storage solution

By leveraging advanced computing to accelerate scientific discovery, the National Center for Supercomputing Applications (NCSA), located at the University of Illinois at Urbana-Champaign, has deployed an investment-based, centralized compute and storage environment – a “storage condo” – as part of the Illinois Campus Cluster Program, powered by DataDirect Networks (DDN) SFA® high-performance storage.

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Calyx extends management services portfolio

Calyx has significantly extended its Managed Services portfolio, offering more proactive customer support and allowing businesses to benefit from reduced risks of downtime and enhanced productivity.

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Opscode has announced Enterprise Chef™, which automates the provisioning and management of...
CA Technologies has announced an extended alliance with Microsoft Corp. that will help broaden...
Nearly two fifths (39%) of UK channel organisations believe that the global IT channel will expand...
According to the International Data Corporation's (IDC) Worldwide Quarterly Integrated...
Spectra Logic says that a major NHS Foundation, University Hospitals of Morecambe Bay (UHMBT), has...
Providing simplified management, ease of use and high performance with hyperconverged...
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Modernising Oracle with converged infrastructure

Customers who adopt Dell EMC VxBlock technology experienced 99% less planned and unplanned downtime according to a study by IDC.

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