71% of business leaders say their workforces are not ready to successfully leverage AI.
Read MoreFive9 has released its 2025 Business Leaders Customer Experience Report offering analysis of CX trends shaping how global business leaders create enduring customer experiences in the era of The New CX. Based on a survey of over 400 senior business decision-makers across the US, UK, and Canada, the report explores how global organizations are rethinking CX to build lasting customer relationships in an increasingly digital world.
Read MoreDelinea has unveiled new research highlighting how ransomware attacks have continued to surge over the past year, despite fewer victims paying. Over two-thirds (69%) of organisations globally have fallen victim to ransomware, with 27% being hit more than once. Meanwhile, attackers are harnessing AI to automate, scale, and sharpen their operations.
Read More96% of tech professionals view AI agents as a growing security risk, yet 98% of organisations plan to expand adoption.
Read Morextype’s 2025 State of ServiceNow Operations Report identifies key optimisation areas as organisations expand their ServiceNow implementations.
Read MoreAI surpasses ransomware as the top concern, as organizations navigate the double-edged sword of innovation and risk.
Read More