Emirates and BT have announced a six-year deal, where BT will provide global contact centre managed services to support the needs of Emirates’ business growth. This adds to a 2009 contract, where the airline consolidated its contact centres around the world onto a single, virtualised and globally managed platform using BT technology.
Read MoreNTT-AT the latest addition to Openet's successful global Partner Program.
Read MoreThe archiving and information governance market is growing quickly driven by customer need to better manage the vast amount of information being created and stored. New capabilities to deliver this as a service in the cloud has opened the door for service providers to address the growing customer need alongside traditional software resell.
Read MoreNew features improve business agility by accelerating application development, improving application data management, and integrating application retirement.
Read MoreProgram extends archiving software into the Cloud
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