The company prides itself on offering a consultative led engagement, whilst focusing on vertical market segments. S3 has an extensive knowledge of end user workflows as well as industry solutions and strives to be technically independent and positioned amongst its customer base as both thought leader and trusted advisor.
S3’s Head of Business Development, Gurdip Kalley comments: “Focusing on our clients’ core business applications, S3 identifies key operational requirements and researches ‘best of breed’ storage solutions from a portfolio of established and trusted vendors. Our clients are diverse; ranging from small to medium organisations to large blue chip enterprises. Lloyds TSB, Infoterra, Fitzpatrick and British Library are examples of companies that have relied on the capabilities of S3 to protect, access and manage their business critical information. Our long-standing customer relationships are built upon our ability to provide the excellent levels of customer service that we ourselves would expect.”
In a highly competitive Channel, S3 has made sure to differentiate itself in a positive fashion. As Gurdip explains: “The difference lies in our ability to take a consultative and storage-centric approach to identify and address the specific needs of our customers. From the initial meeting through to installation and consultancy, we keep our customers informed every step of the way. Communication is the key to a successful relationship and we pride ourselves on our attention to detail, openness and commitment that only a focused company can provide. With true vendor independence S3’s capabilities extend from full on and off-site managed storage solutions through to simple tactical purchases.”
S3’s specialist approach to data storage and information management has seen its revenues grow by a factor of seven in the last five years against a back drop of UK economic difficulty. This growth has largely been due to better operational efficiency and market qualification as opposed to acquisition or recruitment. This is very unique in the UK market place today and reflects S3’s ability to research and identify new target markets with relevant exciting technologies. S3’s choice of relationships across both mainstream and emerging technology vendors has always been well qualified and respected across our customer base.
The vendors that work with S3 read like a Who’s Who of the storage industry and include: Isilon, EMC, DataDomain, NetApp, HDS, Symantec and CommVault.
And customer satisfaction is very much a hallmark of S3’s successful track record, as the following endorsements highlight:
“S3 work closely with us and act as an extension of our own IT, just more responsive! We see S3 as a safe pair of hands and a trusted advisor.”
Technology Services Manager, AXA Winterthur Wealth Management
“S3 have been intimately involved with our organisation for many years. They have advised on tape and storage strategies and have introduced vendors such as Nexsan and Isilon to us. They are very competent and have a broad range of experience.”
Head of IT, Wellcome Trust Sanger Institute
“The implementation work carried out by S3 was done in a timely and professional manner and without our users being aware of the work that was being done. The on-going pro-active support is also excellent.”
Senior Systems Specialist, The University of Winchester
"We have an excellent working relationship with S3. The solutions we have received have been innovative and effective and we appreciate the communications and the support we have received when issues are experienced."
IT Consultant, Carmarthenshire County Council.
Gurdip concludes: “It’s great that as S3 celebrates its 25th anniversary, we’ve won this prestigious award, voted for by the IT industry. Such public recognition of our achievements is gratefully received and is confirmation of our commitment to delivering ongoing value to our customers. S3’s position in the UK market as the leading Big Data and Virtualisation specialist is a culmination of a huge team effort and our thanks go out to everyone that has made this possible.”