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The cloud and consumerisation are going to bump into each other with some vengeance this week at the Consumer Electronics Show in Las Vegas. There will be many new gizmos, some of which could even be useful, so it will be interesting to try and second-guess which might find real application in the business world.
Those guesses are likely to be important to the small business community in particular. But in practice, any business looking to implement some form of BYOD policy may find it beneficial to implement some of the developments coming along, especially the ones that allow ways for users to collaborate or make their working lives easier or more productive.
One candidate is Nuance Communications, which is using the Consumer Electronics Show to introduce Nuance Cloud Services, a configurable, connected platform that transforms devices, consumer electronics, services and mobile apps into intelligent personal assistants.
Leveraging Nuance’s full portfolio of voice, natural language understanding, predictive input, and content, Nuance Cloud Services aims to create a world of intelligent systems that listen, understand, and engage on a human level – changing the way people interact with the connected world.
More than 10 billion transactions to date have touched Nuance’s mobile cloud, which already powers many of the voice, touch and personal assistant experiences on the world’s best-selling phones, tablets, cars, TVs, and PCs, with rapid growth across wearable devices and connected home appliances.
In fact, by the end of December 2013, more than 100 million monthly active users-engaged in a voice or personal assistant experience through the Nuance cloud across the world’s most recognisable brands, including Audi, BMW, LG, Mercedes, Samsung, and many others.
Today, Nuance is announcing an even more powerful cloud service that gives manufacturers, service providers, carriers and developers the ability to create a wide range of mobile experiences on any device, any platform, and in more than 40 languages.
Nuance Cloud Services gives devices – which the company refers to as `personal assistants’ - both a `brain’ and a `personality’. It does this by leveraging Nuance’s voice and natural language understanding, combined with artificial intelligence, contextual dialogue, customised and expressive text-to-speech, always listening wake-up capabilities, voice biometrics, content delivery, and chat bot capabilities, creating a more human conversation and experience when interacting with technology, as Michael Thompson, executive vice president and general manager, Nuance Mobile, observed.
“Nuance Cloud Services is providing much more than an interface, but rather a meaningful conversation with technology,” he said. “More importantly, each and every assistant designed through our cloud can be different, giving OEMs and developers the ability to create personal assistants that are unique to their brand.”
Nuance Cloud Services is at the core of Nuance’s most successful intelligent systems, including Dragon Mobile Assistant, Dragon Drive, Dragon TV, Dragon Assistant for Intel-powered devices, Dragon Voicemail-to-Text, mobile apps powered by the NDEV mobile developer program.
