"ServiceWatch will become a centerpiece of our IT Operations Management strategy,” said Frank Slootman, president and chief executive officer, ServiceNow. “It is a fundamental transformation from decades of component-centric management to one that puts the service portfolio front and center. It provides further validation that the future of systems management will be shaped through a business service lens, which can only be achieved through a single, integrated service model and workflow.”
“Neebula is very excited to be part of the ServiceNow team,” said Yuval Cohen, co-founder and CEO of Neebula. “We had a vision to transform the ITOM market by automating the creation and maintenance of service models. The combination of ServiceWatch’s powerful capabilities with ServiceNow’s ITOM solutions and market position, will allow us to better help enterprises realize the benefits of true service management.”