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The study, which was conducted during the spring of 2014, also found that 77% of respondents have reported the root cause of a network or security event to their executive team that turned out to be incorrect. Overall, 73% of surveyed IT staff said they currently have unresolved network events.
Other key findings from the survey:
Attribution Often Incorrect
· 79% of the surveyed organisations have experienced network events that were attributed to the wrong IT group.
· 87% of respondents said that, at least once, they had to report the root cause of a network or security issue to their management but found that they didn’t have the information required to be 100% accurate in their assessment.
· More than one-third (39%) said this has happened at least a few times.
Security Events on the Rise
· 83% of respondents said there has been an increase in the number of security events they have investigated in the past year.
· 81% of SecOps respondents indicated that their organisation has experienced a network security breach.
· 27% of breaches were discovered without the use of alerting tools, through manual searches and user reporting.
Growing Mobility Demands
· 84% of respondents said their organisation has implemented a Bring Your Own Device (BYOD) initiative
· 26% of European respondents said they have no plans to monitor the network for performance issues related to BYOD. When combined with the fact that 45% of organisations are manually monitoring the performance of their networks, the growing amount of mobile device-generated traffic is on pace to overwhelm enterprise networks.
Downtime Hugely Impactful
· 70% of NetOps respondents indicated that they have had a critical network event that took at least one full business day to diagnose.
· More than half of US respondents (52%) said it costs their organisation more than half a million dollars in revenue per hour when they have a network outage or performance degradation.
