Advanced 365 secures five-year managed services contract with Delancey

Delancey Real Estate Asset Management (Delancey), has selected Advanced 365 (Advanced) to manage its entire IT infrastructure over the next five years.

Advanced will initially provide a 24/7/365 managed IT services desk and host Delancey’s business critical systems within Advanced’s own dedicated data centre. This will be followed by the migration of key systems to the cloud and the provision of ongoing consultancy services to transform Delancey’s IT services function, including the introduction of Microsoft Lync for unified communications, the upgrade of Microsoft Dynamics CRM and the development of a comprehensive business intelligence capability.

Advanced was awarded the contract following a stringent tendering process involving six IT managed services suppliers. Advanced was selected for its high levels of customer support as well as the ability to align a broad range of interlocking technical solutions to Delancey’s business strategy. Advanced is providing a ‘one stop shop’, ensuring that all aspects of Delancey’s requirements are catered for under one roof and can be managed to a comprehensive set of SLAs.

Andrew Summerfield, Operations Manager, Delancey, commented: “We selected Advanced because it was clear that they could provide us with the best overall service at the best price. We needed an IT partner that could offer a high level of support and guarantee systems availability in addition to providing expert advice that will enable us to use IT strategically to support and grow the business.

“We were impressed by the diversity of Advanced’s product and service portfolio. No other company we spoke to was able to offer technical expertise on so many different levels. The company’s ability to map technical solutions to our business needs as we evolve will be critical to us. That we will be supported by a single organisation which is capable of meeting all of our needs is important to us, as it means we will not suffer the inefficiencies arising from working with multiple IT companies on each project.”

Every member of the Delancey team will be able to access the systems they need to support their clients, at any time, day or night. Uninterrupted delivery of services is essential and the fact that an Advanced engineer will be working on-site five days per week, fully supported by the remote service desk, will provide Delancey with peace of mind.

The retirement of existing physical infrastructure will also free up valuable office space that can be used for alternative projects.

The addition of Delancey to Advanced 365’s customer base extends Advanced’s foothold in the UK financial services sector which also includes customers such as Cazenove Capital Management, AnaCap, Standard Bank, Ruffer LLP and Mizuho.