Violin Memory unveils a comprehensive suite of professional services and support to help customers accelerate the transition of their enterprise IT from a hard disk drive to an all-flash environment for primary storage.
Uniquely developed with a plan-build-operate approach, Violin’s professional services minimise the risk and time customers invest in all-flash storage implementations. These professional services and support focus on the ideal combination of value, scalability, function and performance to leverage a customer’s all-flash storage infrastructure for tier-zero, -one, and -two workloads.
“As a healthcare provider it’s critical that our IT management processes are as efficient as possible, enabling our systems to not only meet, but actually exceed a wide range of customer and compliance requirements,” said Eric Carey, chief information officer, Valley Health System. “With Violin, we got an ideal combination of industry-leading all-flash FSP hardware along with Violin professional services and support that helped us plan, deploy, and optimise the infrastructure. Violin provides the peace of mind we need to deliver our best member services.”
At the heart of the professional services and support plan-build-operate approach are the following deliverables:
Array installation: Install Violin flash storage platforms optimised for your workload
Data migration: Migrate data from legacy HDD to all-flash arrays.
Secure data erase: Certify that data cannot be forensically recovered from sanitised array
Stretch cluster: Flash-enabled business continuity and disaster recovery implementations
These services are provided by a qualified team of knowledgeable storage experts that employ best practices, and partner with customer IT teams to complete projects on time and within budget.
“Many customers aren’t sure where to start with all-flash data centre architectures,” said Susan Scheer Aoki, vice president of customer experience at Violin Memory. “Violin has a proven methodology to help our customers seamlessly plan, build and operate all-flash in their primary storage data centre to deliver significant outcomes for the business with the highest return on investment.”
Violin has also streamlined its support service offerings to provide customers with the proven expertise and technical support required to understand and resolve enterprise data storage problems, quickly and efficiently, and with measurable results. In addition, automated diagnostic tools are available 24x7 to help monitor and quickly identify trouble spots.
“Services are the seamless path to all-flash primary storage, and we are excited to work with Violin Memory to deliver a great customer experience,” said Gabor Pap, technical director, Invigor Informatika. “Invigor has internal talent that is well trained to deliver these important professional services that will ensure our customers can optimise their data centre environments.”
Violin channel partners can also take advantage of these professional service offerings to significantly increase margins. Certification training is now available to cover the entire suite of Violin’s professional services and support portfolio. Channel partners can contact their channel account managers for more details.
“At Tara Sistem we have trained experts and together with Violin’s professional services team and best practices, we will make sure customers get the full benefit from the technology with all the economic and operational advantages available,” said Aybars Gumus, general manager, Tara Sistem.