In a short timeframe, ShoreTel and Interoute - one of Europe’s largest networks for cloud services - implemented a solution to connect hotels, mobile workers and company locations for Worldhotels across three continents. The cloud communication services provided by ShoreTel are particularly valuable for businesses like Worldhotels that operate internationally asthey enable operators and their employees to manage their communications and develop their services in a consistent way across multiple sites.
Three Continents – One Solution
The multiple site ShoreTel Connect CLOUD solution delivered by ShoreTel and Interoute has enabled employees to communicate both internally and externally from any location worldwide. It is a scalable solution that can be adapted, developed and expanded to help Worldhotels meet future requirements. The solution currently connects 135 employees at 36 locations including Germany and the USA.
Sophie Neubauer, manager of PR and communications at Worldhotels, commented: "Thanks to the scalability of the ShoreTel solution, we are able to connect all our staff to the new cloud communications system – wherever in the world they happen to be. This means our employees are all 100 percent flexible, while we are able to create a uniform corporate culture for Worldhotels at the same time."
Thomas Muhr, Germany country manager at ShoreTel, said: “We’re pleased to offer Worldhotels a scalable solution to meet their international growth and delivering this solution with Interoute has demonstrated the global capabilities of ShoreTel Connect CLOUD.”
Brilliantly Simple in No Time
During deployment of the solution, ShoreTel and Interoute worked closely with Worldhotels to ensure a smooth and seamless deployment. As a result, the hotel group was able to introduce employees to the solution quickly, increasing their productivity, drastically reducing the cost of telephone calls, and increasing the number of branch offices.
