Clodagh Murphy joins the senior leadership team as Chief Operating Officer. Formerly Managing Director of KCOM plc’s Eclipse business, she developed and implemented the strategy to diversify the business from a single product consumer broadband provider to a multi-product business technology service provider, while delivering industry-leading customer satisfaction levels. Clodagh first joined KCOM in 2003 as Service Delivery Director, then Customer and Technology Services Director, following earlier service and business planning roles at Eircom from the late ‘90’s.
Clodagh said: “To say that I am thrilled to join the Timico team is an understatement. It’s not very often in your career that you get the chance to join a successful, independent business which has this level of ambition. I feel very privileged to be part of the team. Anyone who knows me, knows that I am passionate about two things - the people I work with and the customers we look after. I will bring this passion and my energy to Timico and I know the next few years are going to be great fun as we deliver our plans to develop the business.”
Also joining the team is Jeff Palmer, as Timico’s new Sales Director. Armed with almost 20 years’ experience in sales and business development, Jeff joins from Daisy Group where he was Director for Group Vendor Alliances & Supply Chain Services. His previous roles include Head of Sales at Damovo UK Ltd and Account Director at Touchbase UK, dealing with Enterprise and Commercial customers. In his new role at Timico, Jeff will head up Timico’s sales, client development and pre-sales teams.
Jeff said: “I’m delighted to be part of the Timico team and I’m lucky to be joining at a very exciting time for the company. It’s clear Timico has very clear plans for future growth and I’m looking forward to being a part of that journey as we enter this new phase.”
Ben Marnham, CEO of Timico said: “The arrival of Clodagh and Jeff comes just weeks after our new Chief Commercial Officer, Simon Payne, joined us from Capita. 2017 will be a pivotal year for the company as we cement our new strategy for the business. The added experience that Simon, Clodagh
and Jeff bring to the team will help strengthen our proposition and ensure we continue to add real value to our clients.”