MKBonlinediensten.nl is dedicated to providing its customers with online technology services to support business development and growth for local SMBs. The company delivers a range of solutions, offering a secure online workplace, that enables customers to use and deploy the latest technology services in the industry. As an MSP, it is critical that the company delivers the latest solutions and meets growing customer demands. As part of this MKBonlinediensten.nl looked at enhancing its online service for the workplace allowing it to grow to the next level.
After researching the market and following a successful proof of concept the MSP opted for Scale Computing’s HC3 platform. Integrating storage, servers, high availability and virtualisation into one appliance, the HC3 solution is designed to offer simplicity. Since the deployment, MKBonlinediensten.nl has been able to reduce the installation time of new customer requests by over 85% and has benefited from reduced management time and cost savings.
Alongside this, MKBonlinediensten.nl has been able to improve customer satisfaction. Due to the ease of use and reduced management time, the company now offers its customers the ability to build temporary servers, a new platform that is attracting more customers to look at utilising the MSPs services. MKBonlinediensten.nl has also taken advantage of Scale Computing’s native HEAT feature (HyperCore Enhanced Automated Tiering) which increases speed and performance as and when is needed.
Richard Druppers, owner of MKBonlinediensten.nl noted, “With our previous IT environment we needed to patch up the system and reboot our IT which would take time. Scale Computing has completely eliminated this with regular, simple updates. The Scale Computing solution was very easy to handle, manage and deploy. It provided the same benefits as competing platforms but was much simpler and it suited all our requirements. The flexibility Scale Computing provides has also saved us a great deal of time and our customers have been pleasantly surprised at how quickly we can get back to them.”
Johan Pellicaan, VP and MD EMEA at Scale Computing commented, “MKBonlinediensten.nl is dedicated to providing SMBs with the best solutions available and we are pleased to be able to work with the company to enhance its offering. The HC3 solution is designed for organisations looking to streamline and reduce the complexity of virtualisation, while providing the performance, speed and scalability needed to help growing organisations. SMBs have many of the same needs of enterprises, but it is key to have the flexibility required to grow and expand.”
