A digital dashboard?

Available first in a service manager/network operations center (NOC) manager view, Kaseya One seamlessly gathers data from all Kaseya solutions and integrations in the user’s environment, such as remote monitoring and management (RMM) data in VSA, BDR data in Kaseya Unified Backup, professional services automation (PSA) data in BMS, and third-party vendor data such as IT documentation in IT Glue, with zero set up. Rather than bouncing between different applications to access necessary information and waste precious time, users now have a single, holistic, role-based view that enables them to immediately be productive while also simplifying IT team management and infrastructure monitoring.    

“When we set out to create new innovations, our goal at Kaseya is always to set the gold standard with new products and technologies that will transform our customers’ businesses,” said Frank Tisellano, Jr., vice president product management and design, Kaseya. “Kaseya One is a revolutionary way for MSPs to manage their IT workflow. It empowers each user with a comprehensive, customised view of the critical data they need to uncover actionable insights. By streamlining access to all your Kaseya solutions, Kaseya One adds a new layer of efficiency and transparency that dramatically enhances everyday operations. As we look to the future of IT and this product, it will be our customers who will guide the direction of Kaseya One so that we can continuously deliver an impactful solution that meets their needs.”

The usability of the data visualised in the Kaseya One dashboard is vast, inspiring more efficient workflows, simpler policy management, and better reporting. A challenge for any MSP is working remotely with its clients, and in many cases, working with multiple, disparate systems. Kaseya One brings it all together within a single, streamlined, fresh aesthetic that empowers users with complete control over their network including service management, service health, security status updates, backup, technician bandwidth, ticketing and more. With free single sign-on to all critical Kaseya applications, MSPs can rest assured that simple and secure access is only granted to those who should have it.

As part of Kaseya’s ongoing commitment to remaining an open platform, Kaseya One will integrate and provide insights into non-Kaseya products to ensure that Kaseya customers have the most optimal experience across all the products in their environment.

“At Kaseya, we recognise that most MSPs have a heterogeneous environment and will leverage products from multiple vendors for the foreseeable future,” said Fred Voccola, CEO, Kaseya. “In order to best support and assist our MSPs in growing their business and operating as efficiently as possible, we will continue our significant investment strategy to integrate with non-Kaseya products. The inclusion of IT Glue is just the first example of this. In the near future, we plan to include other third-party products from vendors such as Connectwise and Datto/Autotask. We have one objective at Kaseya and that is to help our MSPs be the best MSPs, period.”