Atlassian launches Cloud Enterprise to meet large customer needs

Specifically designed to meet the needs of Atlassian’s largest customers now and in the future, Cloud Enterprise was created to provide improved scalability, security, and governance controls to help standardise Jira Software, Confluence, and Jira Service Management deployments on a purpose-built cloud platform. 

In the wake of the COVID-19 pandemic, enterprises were forced to rethink how their businesses operated. More than 95 percent of new Atlassian customers start with its cloud products. The company has invested in cloud services as the future, to power teams of all sizes now and moving forward. Atlassian Cloud Enterprise offers five new capabilities to address the ‘core needs’ of enterprise customers. These include - global scale, with unlimited instances to allow teams to customize instances based on their needs; the highest standards of reliability with a guaranteed 99.95 percent uptime SLA and dedicated enterprise support; enterprise-grade security and compliance to ensure safe, convenient access to Atlassian cloud products on any device while meeting data privacy requirements across the globe; powerful governance controls for user and change management at scale; marketplace apps that meet enterprise needs for extensibility in the cloud.

Bala Venkatrao, Head of Product, Enterprise Cloud at Atlassian said, “With Cloud Enterprise, we now offer customers the ability to not only standardize on one cloud platform that can scale on demand, but also set up multiple instances to support specific team needs. A key differentiator for this offering is data residency, which is the ability to pin data to a geographic realm.” 

“To help admins more efficiently manage thousands of users spread across multiple products and instances, Cloud Enterprise includes a new centralized admin hub. And built-in integrations with leading identity providers let customers automate user provisioning and de-provisioning, saving admins time and hassle,” he further added.

One of the primary benefits of standardizing on Atlassian’s cloud platform is faster access to innovative features, such as the recently introduced machine learning-powered ‘smarts’ capabilities, which can go a long way to improve the end-user experience. Atlassian Cloud Enterprise offers a safe, isolated sandbox environment where production data can be cloned, and upcoming changes can be tested. To meet the needs of Atlassian’s largest customers, Atlassian collaborates with its marketplace partners to provide a robust offering of cloud apps and integrations.