Discover how Zendesk's new AI-driven features are transforming customer service through advanced automation and analytics.
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Zendesk extends its analytics capabilities by acquiring HyperArc, aiming to provide GenAI-powered insights to enhance customer intelligence.
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Agentic AI offers vast economic potential, but trust and human collaboration are essential for effective deployment and scaling.
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The Adaptavist Group reveals workplace AI implementation is deepening inequalities, with discrepancies in access to AI tools and training affecting women's and lower earners' opportunities.
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AI adoption is transforming cybersecurity, reshaping roles, and influencing hiring, as highlighted...
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Quest Software's new AI enhancement cuts down investigation time and addresses rising identity...
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Immersive unveils its AI-enabled Lab Builder to advance cybersecurity training by offering...
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AWS expands its Generative AI Innovation Center to usher in the future of agentic AI, enabling...
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Sinch introduces the MCP, enhancing AI-driven communications across global customer interactions....
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IFS appoints Kriti Sharma as CEO of Nexus Black to spearhead innovative, agentic AI solutions for...
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Filo Systems joins NetApp Excellerator to refine its AI-driven data compression solutions.
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Perforce Software transforms DevOps with AI-driven testing, eliminating maintenance and script...
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Okta and Palo Alto Networks integrate to enhance AI-powered cybersecurity, offering unified...
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Discover NETSCOUT's Adaptive Threat Analytics, a vital addition to Omnis Cyber Intelligence to...
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Amidst rising demand for AI solutions, TigerGraph secures investment to enhance its enterprise AI...
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