BroadSoft introduces analytics-based contact centre Software-as-a-Service

BroadSoft CC-One cloud contact center solution integrates with unified communications and team collaboration applications to accelerate first contact resolution.

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Wercker launches commercial cloud-native automation platform

Wercker’s new Virtual Private Pipelines is its first paid-for service - a fully managed, scalable container-centric automation platform optimised for Kubernetes.

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Nuvias launches optimisation and visibility service

New managed service powered by Riverbed offers performance benefits to end users and creates a value-add revenue stream for Nuvias partners.

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Improve service to quickly meet business needs, says IDG survey

TmaxSoft announces availability of Tibero RDBMS for IBM Linux on POWER to enable IT decision makers to achieve their investment priorities.

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Anaplan adds data integration and visualisation choices

Partnerships with industry leaders Informatica and Tableau enhance planning and performance...

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NEWS
AA Ireland selects Sabio to manage major IT infrastructure investment

Best practice customer contact solution, based on Avaya and Verint technology, set to realise...

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NETSCOUT expands its cloud offering

24x7 service level agreement testing of cloud-based services for successful migration of...

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NEWS
85% of users believe ITSM analytics will enhance IT service delivery

ManageEngine has publsihed the results of their survey, Everything you need to know about ITSM...

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Enterprise-ready digital performance monitoring for OpenStack

Availability of the only end-to-end Digital Performance Platform for OpenStack marks a major...

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NEWS
Creditsafe selects Axios to transform global IT support

Creditsafe, the world’s most popular supplier of company credit reports, has chosen to support...

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Enhanced control for the software-defined data centre

ExtraHop has introduced two new integrations with VMware's enterprise-ready, cloud...

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Removing barriers to desktop diagnostics

Includes new search capability, enhanced display protocol visibility for Citrix® XenApp &...

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Axway and partners help to speed up DevOps adoption

Axway has extended its API Management suite to help organizations rethink traditional IT...

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NEWS
Cloud app adoption brings competitive advantage

Frost & Sullivan research commissioned by NetSuite has revealed that a majority of European...

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Standard Life implements Cloud-based next-generation IT infrastructure

Cognizant has helped Standard Life, with its 4.5 million customers, implement next-generation IT...

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Videos

Michelle Buckingham, VP of Channel at IFS, discusses the company’s recent acquisition of TheLoops and its recent collaboration with TomTom before explaining how IFS is building a digital-first partner...
Michael Akinla, Business Manager UK / Ireland / Nordics at Panduit, explains that, as increasing numbers of data centres are being developed with GPU-based compute as a key growth opportunity, factoring in...
Nicholas Jackson, Director of Cyber Security Services at Bitdefender, discusses the company’s recent 2025 Cybersecurity Assessment Report, explain that businesses face mounting challenges and pressures as...
Rakesh Parbhoo, Executive Vice President Middle East and Africa at Westcon-Comstor, outlines how the company is marking its 40th birthday by sharing key channel trends and a future-ready vision. Hybrid IT,...

Expert Opinions

The Middle East is undergoing a huge shift in its engineering and infrastructure sectors, with chapmanbdsp perfectly poised at the centre of the region’s transformation.
By Hugh McEvoy, Senior Director of Strategy & Business Development at Trimble.
By Jake Madders, Director and Co-Founder, Hyve Managed Hosting.