Cutting service desk calls and improving satisfaction

Guided cloud-based self-help portal solves common ICT problems for end users without service-desk agent intervention.

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NEWS
Small is 'not beautiful' when it comes to the Cloud

Clutch’s 2015 survey indicates room for growth in small business cloud storage adoption, with Dropbox used most often and Apple rated highest for service.

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Delivering Cloud integration across the data centre

EMC introduces newly integrated and extended cloud capabilities across its entire storage and data protection portfolio to store and protect data to, from and within the cloud.

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Fujitsu MetaArc enables customers to digitalise with confidence

Digital Business Platform MetaArc embraces the reality of two-speed IT landscapes by providing comprehensive foundations for cloud and digital businesses of the future.

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NEWS
Cisco introduces software solutions for Cloud-scale networking

Cisco has introduced advanced software solutions and developer tools for cloud-scale networking...

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VMTurbo introduces support for PaaS

VMTurbo has announced support of Platform-as-a-Service (PaaS) through integration with Cloud...

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New cloud management tool reduces AWS costs

A new software tool allows AWS customers to gain true on-demand, real-time control of their EC2...

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Cisco opens second London office

Expands cloud-based technology division.

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Nutanix brings Community Edition to the cloud

Nutanix says that Community Edition can now be deployed as an on-demand service running on AWS...

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Orchestrated threat management

A powerful new combination of big data analytics, intuitive threat visualization, automated...

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Druva launches Cloud-based global MSP Channel strategy

Druva has introduced its cloud-based global managed service provider (MSP) channel strategy.

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Datto closes $75 million Series B round

Announces plans for continued growth and three new board members.

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NEWS
Fujitsu enables Schneider Electric’s digital workplace transformation

Fujitsu will provide workplace services to Schneider Electric for Europe, Middle-East, Africa and...

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Rackspace launches Managed Cloud for Adobe Experience Manager

Rackspace has announced the general availability release of Managed Cloud for Adobe Experience...

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High performance, scalable NAS comes to Microsoft Azure

Avere Systems has formed a strategic relationship with Microsoft Corp. that will bring its...

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Videos

Drew Gravitt is Senior Director of Distributed Generation & Microgrid Sales at Mission Critical Group (MCG) explains how the demand for data centres is surging due to AI and digital services and how this is...
Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...
Robert Tanner, Locker & Vending Solutions Specialist at LapSafe, discusses the AI Smart Locker, which recently won ‘AI & Automation Project of the Year’ at the MSP Channel Awards. He explains how the...
Nirav Shah, Founder & Director of Technical Excellence at Infrassist, explains that 24x7 IT monitoring and defence is essential for SMBs as an often distributed workforce needs protection around the clock, not...

Expert Opinions

By Richard Clifford, VP of sales & Solutions EMEA Salute.
By Inna Weiner, VP of Product, Data & AI, AppsFlyer.
By Stewart Hunwick, Field CTO, Storage Platforms and Solutions, Dell Technologies.
By Maximilian Greiner, VP Product Management at Paessler.