Digitalisation World

Digital Transformation driving the need for digital workforce management solutions

Published in Cloud + MS Colocation/Hosting Data Analytics DevOps Infrastructure Infrastructure Open Software Open Source Platform Security Software Storage

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

Interview with Gerchamp at DCW Frankfurt 2026

Data Centre World Frankfurt 2026

Interview with CBS at DCW London 2026

Data Centre World London 2026

Financial visibility, profitability, and exit readiness in the MSP market

In this conversation, Daniel Welling, Co-Founder of MSP Finance Team, shares his perspective on the financial realities facing managed service providers today. He explores why profitability can be difficult to...

Rising customer expectations and the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...