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Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Death of the Comms Room?

By Matthew Dent, CEO of Volta Data Centres.

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Salford City Council appoints Sudlows to network infrastructure framework’

Sudlows has been appointed by Salford City Council to join the three year framework to supply and install high speed copper and fibre-optic cabling network infrastructure to over 70 key public buildings, including; Schools, Museums, Leisure and Community Centre’s located across Salford.

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Six Degrees Group underpins major UK festival’s website

Bestival appoints converged services provider to support four days of music, 350 acts and 55,000 festival-goers.

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Onyx Group named office Public Sector Cloud Supplier

Data Centre & Cloud specialists Onyx Group are celebrating once more as they have been named as...

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Real time energy monitoring

Synapsys Solutions is helping building managers see in real time exactly how their estate is...

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Data analytics is top priority when driving firm efficiency at Sutherland Asbill & Brennan LLP

Law firm Sutherland Asbill & Brennan LLP is always looking out for ways to improve firm...

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to...

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Racks deliver a ‘feature rich, affordable solution’

Power management company Eaton has launched the RE Series IT racks as part of its IT infrastructure...

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Calyx extends management services portfolio

Calyx has significantly extended its Managed Services portfolio, offering more proactive customer...

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InfinityQS debunks Cloud Computing myths

Now available for download, “Cloud Mythbusters: Dispelling the Myths of Manufacturing in the...

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Mirantis opens office in France to deliver zero lock-in OpenStack solutions to European customers

Experienced local team brings real-world expertise in OpenStack development, deployment and...

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LDeX Group makes plans to enhance connectivity offering with the addition of a LINX virtual PoP

LDeX Group plans to enhance its connectivity offering with the addition of a virtual PoP from the...

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Westcoast selects Ensim Automation Suite

Westcoast Limited, a leading UK distributor for vendors including HP, Microsoft, Apple, Toshiba,...

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Volta announces C4L PoP

C4L chooses Volta to expand their private fibre-optic 1-100Gb coreTX network in Central London.

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Videos

Inside Inforcer’s view on MSP evolution in the Microsoft AI and security era

In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...

Scaling cybersecurity and unlocking third-party risk management for MSP growth

In this discussion, David Primor, CEO of Cynomi, and Dennis Boone, President of SlashBlue, explore why third-party risk management is rapidly becoming essential for MSPs and MSSPs. They share real-world...

Building IT services that scale with customer expectations

Daniel Reeves, CEO of The Computer Clinic Bicester, shares how the business has evolved from its roots into a modern IT services provider supporting both consumers and organisations. He discusses shifting...

Turning data governance into AI readiness for enterprise adoption

In this interview, Melanie Douglas, Sales Manager EMEA & Global Partner Program Manager, discusses how the company is evolving its Microsoft 365 migration expertise into AI readiness, governance, and Copilot...

Expert Opinions

Data centres and the fire hazard: why fire protection enclosures are essential

As UK data centre capacity continues to expand, ensuring electrical resilience under fire conditions is an important design priority. Fire protection enclosures play a vital role in maintaining circuit...

Confronting the data centre talent crisis

By Fabrizio Landini, Global Data Centre Segment Leader, Hitachi Group.

Don’t let pumps become another bottleneck to data centre growth

Tom Salmon, group business development manager for data centres at SPP Pumps, explores the scale of the pumping requirements at data centres, arguing that turnkey suppliers and pre-integrated systems can help...

Helping data centers deliver higher performance with less hardware

Researchers developed a system that intelligently balances workloads to improve the efficiency of flash storage hardware in a data center.

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