Application development platform enhancements

Application development platform leader delivers on mission-critical business needs with enhanced data security and multi-platform/multi-device development and deployment options.

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Digital Transformation driving the need for digital workforce management solutions

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

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Videos

Data Centre World Frankfurt 2026
In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
Data Centre World Frankfurt 2026

Expert Opinions

By Mark Lewis, Chief Marketing Officer at Pulsant
By Terry Storrar, managing director, Leaseweb UK.
Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
Pure DC has secured new financing to support the expansion of its data centre developments across Europe and the Middle East.