Twilio has published the results of a global survey measuring the impact and outlook of the COVID-19 pandemic on businesses’ digital engagement strategies.
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While 95% of business leaders are comfortable with employees working remote, 69% said they were not completely prepared to support extensive remote work at the start of the COVID-19 outbreak.
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Changes in customers’ expectations, digital experiences, work, technology, and business resiliency will alter business permanently.
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Consumption of digital services will increase by 27 percent as UK consumers use lockdown to move to a digital-first mindset.
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Social responsibility, sustainability and purpose remain essential as consumers demand clearer...
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Capgemini has been selected as the strategic technology partner for the Financial Services...
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A Gartner, Inc. survey on June 5 of 127 company leaders, representing HR, Legal and Compliance,...
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Boomi has introduced Boomi Blueprint, a framework to ensure that customer’s digital ambitions are...
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Capgemini has been selected to provide specialist IT application services to support the John Lewis...
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Digital experience company Acquia has launched its new Acquia Open Digital Experience Platform...
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Retailers are overly reliant on spreadsheets and legacy processes, but plan to embrace AI and...
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Zoom to use Now Platform to help scale customer service operations and enable Hardware as a Service.
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Gen Z is resetting expectations for digital experiences.
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Deutsche Bank and Google Cloud have agreed to join forces and form a strategic partnership that...
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Fujitsu will further accelerate its shift to becoming a Digital Transformation (DX) company with an...
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