NEWS
Modern business communications required to support hybrid work

Mitel has shared the findings of a business communications research survey conducted by analyst research firm Techaisle, which unveils crucial insights into the wide-ranging needs of organisations seeking to modernise their business communications to support hybrid work.

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NEWS
Microsoft unveils new research and technology to bridge the disconnect between leaders and employees

Microsoft expands Microsoft Viva platform to connect employees to company culture, business goals and one another.

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NEWS
3 out of 4 of European businesses have invested in AI for CX

75% of business executives are using artificial intelligence for customer experience (AI for CX), but only 20% of business executives rate their own contact centre as delivering industry leading CX, according to latest research by Davies Hickman for Odigo, a leading global provider of Contact...

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NEWS
Skills gap threatens digital transformation

Competing priorities and skills shortages in IoT, AI/ML data science and robotics undermine potential progress in IT/OT convergence and security.

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NEWS
DX investment boosts employee wellbeing

Employees from organisations with high quality DEX report over 75% less downtime and are 30% less...

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NEWS
Companies shift 'left and right' for quality, secure application code

The balance of deploying secure applications vs. time to market continues to be the biggest risk to...

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NEWS
Responsible AI - a top management issue

While 84% of global executives believe responsible AI (RAI) should be on top management agendas,...

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NEWS
Derby and Burton NHS choose BridgeHead to retire legacy applications

The Trust has selected BridgeHead’s HealthStore® Independent Clinical Archive to underpin its...

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NEWS
CX work is becoming more flexible and specialised

A new report by MIT Technology Review Insights explores how global organisations are reassessing...

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NEWS
Report reveals growing API concerns

76% of USA and UK respondents have experienced an API security incident in the last 12 months.

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NEWS
Gartner highlights disruptions CIOs might not see coming

CIOs must take time to consider “what if” scenarios to avoid being blindsided by social,...

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NEWS
Cybersecurity is the leading business concern for IT leaders

Rackspace Technology has revealed that over half (59%) of global IT leaders cite cybersecurity one...

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NEWS
MSP roadmap helps on business objectives

New free business model program includes workshops, webinars, purpose-built trainings and more.

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NEWS
Secure file sharing for MSPs

Egnyte, the secure platform for content collaboration and governance, has introduced several new...

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NEWS
Developers under pressure in race to the cloud

Couchbase has published findings from industry research examining the challenges faced by...

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Videos

Maxime Vermeir, Senior Director of AI Strategy at ABBYY, discusses the results from ABBYY’s State of Intelligent Automation: GenAI Confessions 2025 survey, which reveals challenges in implementing Generative...
David Rimmer, Microgrid Business Leader UK&I at Schneider Electric, outlines the ways in which data centre microgrid deployments can contribute to energy cost savings, energy resilience and independence, and...
Dr Poh Seng (PS) Lee, Professor and Head of Mechanical Engineering at the National University of Singapore (NUS) and Executive Director of the Energy Studies Institute (ESI), previews his involvement with the...
Katie Coulson, EVP & General Manager, Skanska Advanced Technology (SAT), talks about how Skanska approaches some of the most demanding construction projects in the data centre industry, thanks to its new...

Expert Opinions

By Eric Herzog, CMO at Infinidat.
By Peter Ollerenshaw, Cloud Solutions Advisor at Cybit.
By Kyle Hauptfleisch, Chief Growth Officer, Daemon.
Many UK businesses are still reeling from last year’s global IT outage that brought systems to a standstill. This was a stark reminder of how reliant businesses have become on third-party systems and the...