NEWS
Customer experience maturity leads to business resilience, revenue growth and agent retention

Companies that have continued to invest in their customer experience (CX) over the past year are 16 times more likely to have maximised their resiliency during the pandemic and three times more likely to have grown their customer base year over year, according to new research released by Zendesk, ...

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NEWS
ControlUp and VMware expand partnership

ControlUp is excited to announce VMware will resell ControlUp’s new digital employee experience management solutions, making them available to VMware Horizon customers. ControlUp Remote DX and Scoutbees solutions provide Horizon customers with a unique window into remote workers’ local area...

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NEWS
Mainframes making a digital difference

New offerings help customers improve software quality, reduce risk, and increase resilience.

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NEWS
Fujitsu initiates next phase of its "Work Life Shift"

The new phase of Fujitsu's own internal "Work Life Shift" aims to create a true hybrid working model by combining effective use of remote work and real office communication.

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NEWS
Skills gaps holding financial institutions back

Banking Circle research reveals roadblocks stopping Banks and FinTechs futureproofing their...

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NEWS
Survey reveals supply chain concerns

64% of executives don’t know who to call if their supply chains were attacked.

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NEWS
HCL Technologies and Proximus form strategic partnership

HCL Technologies has signed a multi-year strategic partnership with Proximus Group, Belgium’s...

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NEWS
Kaseya adds hybrid enhancements

New features include enhanced anti-phishing and vulnerability management capabilities as well as...

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Wiley accelerates digital transformation

Software Intelligence Platform’s deep observability and advanced AIOps capabilities simplify...

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NEWS
Decision-makers rethink IT investments

Teradata study reveals 9 out of 10 respondents look to modernizing cloud architecture and improving...

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NEWS
App economy growing worldwide

Mobile marketing analytics platform Adjust has published the results of a global interactive...

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NEWS
UK IT solutions provider appointed by housing association for three-year support contract

Heywood-based IT solutions provider, Central, has been appointed by Brighter Futures Housing...

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NEWS
Infinite Edge Technologies showcases forward-thinking and bespoke next-generation business technology solutions

Infinite Edge Technologies Ltd, a subsidiary of Dynamic Technologies Europe Ltd, has launched its...

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NEWS
CIOs prioritise innovation to improve digital customer connections

The role of the CIO is evolving with an increased focus on unlocking customer connections through...

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NEWS
Agilitas commits to sustainable inventory management

Channel services provider shares vision to ‘Act with Impact’ for the planet, people and...

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Videos

Alex Sharp, Chief Projects Officer, Data Centres at Nscale, outlines the scale of the AI data centre challenge – with average rack consuming 130 kilowatts of power, and as chips become more sophisticated, so...
Tal Eisner, Guardz VP of Product Marketing, discusses the findings of the company’s recent MSP survey, which are that MSPs are juggling as many as 10 cybersecurity point solutions to protect their SMB...
Deborah Garand, Managing Director - High Tech, Accenture, discusses the findings of the company’s recent ‘As a Service, at Your Service’ research report which looks at the challenges and opportunities...
Tarun Tyagi, Senior Vice President of DAMAC, International Business, explains how EDGNEX Data Centers by DAMAC, a global digital infrastructure provider and part of the DAMAC Group, has taken a significant...

Expert Opinions

By Apurva Kadakia, Global Head for Cloud, Hexaware.